99xok Terms & Conditions

These Terms & Conditions ("Terms") form a legal agreement between the 99xok platform ("Platform", "we", "us") and its users ("you", "member"). These Terms apply to the 99xok website, mobile version, and all associated services.

99xok is a reliable online betting and casino platform offering a wide range of entertainment for users in Bangladesh, including cricket, football, slots, and live casino games. The platform operates with SSL encryption and follows a fair play policy.

These Terms may be updated from time to time. Any changes will take effect upon publication on the platform. Users are advised to review this page regularly.

1.1 Applicable Law

These Terms are governed by the relevant legal framework. In the event of any dispute, the guidance of the relevant authority will be followed.

1.2 Language

The Bengali version of these Terms shall take precedence. However, in the event of any ambiguity, the platform's decision shall be considered final.

To create an account and use services on 99xok, the following conditions must be met:

• You must be 21 years of age or older (for users aged 21+ only).
• You must be accessing from a country or region where online gaming is not prohibited by applicable law.
• Only one account may be created per person.
• All information provided at the time of registration must be accurate, complete, and up to date.
• An account may not be created on behalf of a third party.

2.1 Identity Verification

99xok may at any time carry out a KYC (Know Your Customer) process to verify a user's identity. Deposits, withdrawals, or certain services may be temporarily restricted until verification is complete. It is the user's responsibility to provide the required documents in a timely manner when requested.

2.2 Providing False Information

If false or incorrect information is provided during registration or identity verification, the account will be closed immediately and any pending winnings or balance may be forfeited.

Ensuring the security of your 99xok account is entirely your responsibility. The following must be observed:

• Keep your login details (username and password) completely confidential.
• The account must not be allowed to be used by any other person.
• Always use a strong and unique password.
• Do not leave your account logged in on an unattended device.
• In the event of suspicious activity or unauthorized access, notify our support team immediately.

99xok will not be held responsible for any loss resulting from unauthorized use of an account, unless it is proven that the loss was caused by a fault in our system.

4.1 Deposit Rules

Popular mobile banking methods in Bangladesh are used to deposit funds on 99xok. Accepted payment methods: bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳300 (per method).
• Once a deposit is successfully processed, it is credited to the account instantly.
• The payment account used for deposits must be registered in your own name.
• Deposits from third-party payment accounts will not be accepted.

4.2 Withdrawal Rules

The following rules apply for withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Any active bonus wagering requirements must be met before making a withdrawal.
• Withdrawals may be delayed if identity verification has not been completed.

4.3 Payment Verification

For security purposes, 99xok may request additional verification before processing any deposit or withdrawal. Accounts may be temporarily placed under review in the case of unusual or suspicious transactions.

5.1 Welcome Bonus

New members can receive a 120% bonus of up to ৳8,000 on their first deposit. For example:

• Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
• Deposit ৳14,000 → ৳8,000 bonus → total balance ৳22,000.

5.2 Wagering Requirements

A 15x wagering requirement applies on the bonus amount. Wagering is calculated on the bonus amount only, not on deposit + bonus. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before withdrawing bonus winnings.

5.3 General Bonus Rules

• Each bonus offer may have a specific expiry period; the bonus will be cancelled if it expires.
• If bonus abuse is detected through multiple accounts or the same device/IP, all bonuses will be cancelled.
• If a withdrawal is made while a bonus is active, the bonus and any winnings earned from it will be forfeited.
• 99xok reserves the right to modify or cancel any bonus offer.
• Bonuses are provided for entertainment purposes only — they are not a guaranteed source of income.

99xok offers sports betting on cricket, football, kabaddi, and more, as well as slots and live casino games. The following rules apply when using these services:

6.1 Finality of Bets

Once a bet is confirmed, it cannot be changed or cancelled. If incorrect odds are displayed due to a technical error, the bet may be voided and the stake returned.

6.2 Game Results

All game results are determined through a neutral RNG (Random Number Generator) or via a live dealer. 99xok is committed to ensuring fair play.

6.3 Bet Limits

Minimum and maximum bet limits are set for different games and markets. The applicable limits are visible upon entering each game or market.

6.4 Technical Issues

99xok will not be held liable if a game is interrupted due to loss of internet connection or a device issue. In such situations, the result will be determined based on the last confirmed state of the game.

Any of the following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Creating multiple accounts or managing another person's account.
• Bonus abuse (attempting to claim the same bonus more than once).
• Fraudulent activity, hacking, or exploiting system vulnerabilities.
• Using the platform for money laundering or illegal financing.
• Collaborative betting or activities related to match fixing.
• Placing bets using automated bots or software.
• Harassing or defrauding other users.
• Enabling minors to access the service.

99xok places the highest priority on responsible gaming. We believe that online gaming should be for entertainment purposes only, and never as a means of financial relief.

• Always bet within your means.
• Avoid placing excessive bets in an attempt to recover lost money.
• Gaming should never be done to an extent that harms your family, work, or health.
• If needed, contact our support team to request self-exclusion or a deposit limit.

For more information on responsible gaming, visit our Responsible Gaming page.

99xok takes the protection of your personal information very seriously. Details on how your information is collected, used, and stored are outlined in our Privacy Policy.

• All transactions are secured with SSL encryption.
• Your personal information will not be sold to third parties.
• Information may be shared to a limited extent to meet legal obligations.
• You have the right to request access to, correction of, or deletion of your data.

99xok will not bear any liability in the following circumstances:

• Game loss due to the user's internet disconnection or device issues.
• Delays or losses caused by third-party platforms or payment providers.
• Service disruption due to force majeure events (natural disasters, war, government directives).
• Loss resulting from the user's own negligence or violation of the rules.
• Loss due to unauthorized access to the account (unless our system is at fault).

For any liability, 99xok's maximum liability limit is restricted to the total amount you have deposited in relation to the matter concerned.

11.1 From the Platform's Side

99xok may suspend or permanently close any account at any time for the following reasons:

• If any part of these terms and conditions is violated.
• If fraud or fraudulent activity is suspected.
• If identity verification fails or false information is provided.
• For legal or regulatory reasons.

11.2 From the User's Side

You may request to close your account at any time. In that case, the remaining balance will be withdrawable after all pending bets are settled and applicable wagering conditions are met.

99xok reserves the right to modify, add to, or remove these terms and conditions at any time. Changes will take effect as soon as they are published on the platform.

For significant changes, an attempt will be made to provide notice via the registered email or on the platform. However, if you continue to use the platform after the changes, it will be assumed that you have accepted the new terms and conditions.

It is advised to review this page regularly so that you remain aware of the latest terms and conditions.